Case Examine – Leaking Sink in St Kilda East

We acquired a name for assist from a brand new shopper with a leaking sink in St Kilda East. Carrie defined she renews her faucet washers by one other plumbing firm, however the dripping sink continued. She suspected it was one thing extra sinister than simply faucet washers and perhaps the breech piece contained in the wall cavity wanted to get replaced.

Our admin workforce defined our Plumbing charges in Melbourne and let her know that we’ve a pricing web page on our web site that clearly show’s all charges and fees to forestall any surprises on the finish of the job.  Carrie was comfortable to proceed, and our admin workforce scheduled Ben, one among our skilled Grasp Plumbers, to attend web site the identical day.

Inspection & Trigger

Ben arrived on the scheduled time and previous to getting into the house, he requested Carrie our COVID19 protected entry questions. Each events have been comfortable to proceed, so Ben entered the house to examine the leaking kitchen sink in Melbourne.

He turned off the water to the house then eliminated the faucet handles, flanges and spindles to each the cold and warm faucets to reveal the faucet seats situated throughout the kitchen sink breech. It wasn’t lengthy earlier than he recognized the reason for the leaking sink, there was a crack within the chilly faucet seat.

The Resolution

Ben then defined that the crack within the faucet seat was non-reparable and it might should be eliminated and a brand new one put in.

Sadly, the method would contain reducing out a piece of kitchen tiles, eradicating cement mortar from across the breech and reducing out the defective breech piece. Ben made positive Carrie was clear and understood that when he completed there could be a piece of tiles that might should be changed behind her faucets.

Carrie was proud of the reason and eager to get the job achieved.

Set up

Ben minimize out the tiles, eliminated the cement mortar mattress, minimize the outdated cold and warm water pipes, to take away the outdated sink breech piece. The cold and warm pipework was then modified to go well with the set up of the brand new kitchen sink breech.


As soon as put in and secured, the faucet spindles and new washers have been put in place and the water was turned again on for testing. There have been no leaks and the dripping sink was fastened.

Ben then manufactured a canopy plate to hide the pipework till Carrie may organise a tiler to exchange the part of eliminated tiles. The faucet handles, flanges and buttons have been put in, and the realm was cleaned, and all garbage eliminated.

100% Buyer Satisfaction Assure

Ben made positive Carrie was proud of the end result earlier than he left. In reality, she was so proud of the work that she took the time to write down a Ben an ideal evaluation (see under).

5/29/20, 4:40 pm

Buyer Service, High quality, Timeliness

“Glorious service from Ben. Arrived on time. Well mannered and environment friendly. Extremely beneficial.”

At Essendon Plumbing Providers, we imagine communication is king, the extra we talk with our purchasers the extra knowledgeable they’ve and the happier they’re on the finish of the job.

Contact Us

Essendon Plumbing Providers has the perfect workforce of Plumbers in Melbourne, a workforce of absolutely licensed plumbing professionals prepared to repair your residential plumbing issues in St Kilda East.

Name Essendon Plumbing Providers on 1300 193 298 or guide on-line for a quick 24/7 response.

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